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Cole Information can be a problematic choice for businesses seeking reliable marketing or lead data due to several key issues.

1. Outdated and Inaccurate Data
A major concern is the quality of the data provided. Many email addresses, phone numbers, and contact details are outdated or invalid. Using such data leads to high bounce rates, wasted outreach efforts, and diminished campaign effectiveness. This is a recurring issue reported by multiple users, suggesting that data maintenance may not be a priority.

2. Limited Customer Support and Responsiveness
Cole Information’s customer support has been reported as unresponsive and slow to address problems. When users encounter issues—such as difficulties with system compatibility or inaccurate data—there may be little guidance or resolution offered, leaving clients to troubleshoot on their own.

3. Lack of Transparency and Accountability
The company has shown limited accountability when issues arise. Complaints, even when escalated to formal channels like the Better Business Bureau, may go unresolved. Additionally, terms around service limitations, compatibility, or data quality are often unclear upfront, which can lead to unexpected frustrations or lost investment.

4. Risk of Wasted Resources
Because of the combination of low data accuracy, limited support, and unclear practices, businesses risk investing time and money into campaigns that underperform. This makes Cole Information a less reliable choice compared to other lead and data providers that prioritize accuracy, transparency, and client support.

Conclusion
For companies that rely on accurate, up-to-date leads and responsive support for marketing campaigns, Cole Information may not be the optimal choice due to its data reliability issues, poor customer service, and lack of accountability.